If there is no remote access possible, follow this video tutorial so that our support team can help you.
If there is a problem on the CAN Bus, this video tutorial shows how to check and possibly fix it on location.
Follow this tutorial if you have to change the toothed belt on the track and how to apply correct tension to it.
Identify a possible problem on the radial adjusting device using the radial adjustment flags.
Identify a possible problem on the thickness sensor using the gauge flags.
Check the Boot-up Sequence on KNC-400 units built before May 2020.
Check the Boot-up Sequence on KNC-400 units built after May 2020.
Get access to the Web Gui.
If the trailing traveler is too tight, it may not move smoothly. In this case follow this instruction to improve the movement of the traveler.
When you are finished with the installation of the thickness gauge, follow this Tutorial to verify some important requirements.
The KNC-400 Rotomat KT during measuring operation