If there is no remote access possible, follow this video tutorial so that our support team can help you.
This tutorial shows how to set back the system configuration to factory setting. This is recommended in case the software no longer works or if settings have been changed so that the configuration need to be restored.
Identify a possible problem on the thickness sensor using the gauge flags.
Identify a possible problem on the radial adjusting device using the radial adjustment flags.
If there is no remote access possible, follow this video tutorial so that our support team can help you.
Get access to the Web Gui.
When you are finished with the installation of the thickness gauge, follow this Tutorial to verify some important requirements.
The KNC-600 Linear Scanner during measuring operation